More than ever, technology is playing an essential part in keeping our valued hospitality
industry alive. With the right technologies assisting in operating your venue, you can build
growth and stay viable. Making the right choices now can open new sales channels, operate
profitably with less staff and improve operating efficiencies.
What technologies should you be deploying? Contactless, contactless, contactless. Keep
your customers, staff and yourself safe.
Contactless booking reservations can optimise your ability to turn tables quickly. With
venue numbers limited in many states, most are operating on a limited capacity but offering
two setting times. Online booking platforms give options to fully customise diner numbers
and send confirmation notifications (now is not a time to be stood up).
Managing your changing venue post-COVID isn’t going to be easy. If you are already open or
will do so soon, looking after your staff and customers is vital. Contactless QR code-based
ordering is the perfect way to manage and improve your customers’ new dining experience.
The simplicity of scanning a QR code and placing their order directly with your kitchen and
paying from their table allows your staff to provide high-quality service and not get tied up
with order taking. Your customers will love the ability to enjoy socialising with their family
and friends with no more queueing at busy bars or bistro lines.
No more are you limited to dine-in customers; the humble pub has become the hot spot of
takeaway. Chicken parma, steak and chips, even the Sunday roast is available for takeaway
or home delivery. Online ordering for many venues has opened up new sales channels and
opportunities to appeal to a whole new customer base.
Online ordering solutions offer flexibility in operating your venue in the current
environment. Menu items, for instance, can be limited to a certain number of items
avoiding wastage. When a menu item is sold out, it is automatically removed from the
menu, eliminating disappointed customers.
Communication with customers is more important than ever now and providing
notifications on order status, i.e. cooking time, delivery windows help to ensure your
excellent customer service continues.
Review your business operations and limit the number of administrative tasks by
streamlining your contactless ordering solutions. Bepoz offers dine-in, takeaway and
delivery software fully customised to your branding and operating requirements.
